Fitness Center Rules

Keep yourself and others safe by following the rules. The Carol Stream Park District and Fountain View Fitness Center reserves the right to revoke any fitness membership or daily pass if there are continual violations of facility rules. Fitness management is authorized to enforce fitness center rules and policies. Feel free to ask for assistance. The Carol Stream Park District does not provide individual health and accident insurance. Carol Stream Park District is not responsible for lost or stolen items. 

• No Photography or Video Recording
• Do not Drop Dumbbells or Plates
• Do not Slam Pre-loaded Weight Stacks
• No Profane or Offensive Language
• No Bags on Fitness Floor – use Lockers
• No Open-toed Shoes or Sandals
• No Food
• Do not attempt to Fix a Machine
• No Strong Scented Perfume or Lotions
• Follow all Staff Instruction
• Return Weights to Proper Location
• Use Machine Weights as Intended
• Use Collars at All Times
• Shirts must be worn to Cover Upper Body/Midriff
• Wear Clean Clothing and Shoes
• Headphones Required for Personal Music Listening
• Notify Staff IMMEDIATELY if Injury Occurs

Proof of Membership

• All members must scan in via membership card or the Park District app at the front desk upon arrival and at the fitness studios before classes.
• Inactive or invalid memberships must be resolved prior to participation.
• Daily passes can be purchased for non-members wishing to use the facility.
• Lost membership cards may be replaced for a $5 fee.
• Memberships are non-transferrable and may not, under any circumstance, be shared. Violations result in a suspension of membership (without credit or refund) and a $50 fine. Upon payment of the fine, membership privileges may be reinstated. Repeated membership abuse may be subject to termination of membership.

Violations of Rules

Violations of any rule or regulation are subject to the following procedure:

• Verbal Warning – violator informed by staff of the violation
• Second Warning – a written warning issued to the violator
• Third Warning – membership may be revoked

Fitness members should report all specific concerns immediately to the Fitness staff.

Suspension and Cancelation Policy

Membership contracts have a minimum term of 12 months from date of purchase. If a member wishes to terminate their membership prior to end of 12 months, a $75 cancelation fee is required with completed cancelation form, and use of the fitness center is forfeit thereafter. Cancelation forms must be submitted in writing in person or via email (workout@csparks.org) to Fountain View registration staff a minimum of 5 days prior to the next payment draft. Credits, refunds, and proration are not provided for absences of any kind. All medically-related suspension requests for longer than 3 months require a doctor’s note. Membership suspension is only available from the date the suspension form is received; retroactive credits or refunds are not available.